Who we are
SA1 Auto Diagnostics is an independent mobile mechanic and automotive diagnostics service operating in Swansea and South Wales. For privacy questions, contact [email protected].
Information we collect
When you use the enquiry form, you may provide your name, phone number, email address, vehicle make and model, registration, location or postcode, and details of the problem or work requested. We may also keep records of communications about your enquiry.
How we use your information
We use this information to respond to your enquiry, discuss availability and suitability, arrange or provide requested services, keep appropriate business records, and protect the website and enquiry service from misuse. We do not currently use enquiry information for advertising or unrelated marketing.
Our lawful basis
For an enquiry, SA1 generally relies on taking steps at your request before a possible contract and on its legitimate interests in responding to customers and running the service. If consent is used in a particular situation, you may withdraw it at any time.
Who receives the information
Information is available to Martin Downey and people directly involved in handling the enquiry. The website uses service providers to operate the form, website hosting and email delivery, including Formspree and Cloudflare. These providers may process information as needed to provide those services and should be checked through their own privacy notices for further detail.
How long we keep it
We keep enquiry information only for as long as reasonably needed to respond, provide or discuss services, maintain appropriate business records, resolve disputes, and meet legal or accounting obligations. The exact period depends on the nature of the enquiry and whether it leads to work being carried out.
Your rights
Depending on the circumstances, you may have rights to ask for access to, correction or deletion of your personal information, or to ask us to restrict or object to its use. You can make a request by emailing [email protected]. You also have the right to complain to the Information Commissioner’s Office.
Cookies and security
This website does not currently use advertising or analytics cookies. Essential hosting, security and email-protection services may process technical information such as an IP address as part of delivering and protecting the site. We take reasonable steps to protect information, but no internet transmission can be guaranteed completely secure.
Changes to this notice
This notice may be updated if the business, website, providers or the way information is used changes. The latest version will be published on this page.